Your career coach:

Contact Menü
Back Close
Contact

Looking back

Our Highlights 2023

It's been a year full of challenges and highlights. Together, we recognised and exploited opportunities at an early stage and actively helped to shape the market. 

A memorable record year

The economic environment in 2023 was challenging. This makes it even more remarkable that it was nevertheless the most successful year in the company history of Deutsche Vermögensberatung (DVAG). Thanks to the outstanding commitment of our financial advisors, turnover in 2023 totalled 2.3 billion euros. This record figure underlines the company's strategic foresight and our financial advisors' deep sense of responsibility to provide their clients with comprehensive support, even in turbulent times. The business model followed by Deutsche Vermögensberatung (DVAG), which has been in place since 1975, is also withstanding current market developments, and clearly shows that anyone looking for a financial advisory approach with added value cannot ignore Deutsche Vermögensberatung (DVAG).

 See all Facts & Figures >

Together for success

The close connection between Deutsche Vermögensberatung (DVAG) and Allfinanz was clear yet again at the winners' party. A varied programme offered inspiration for advising clients and entrepreneurship as well as numerous opportunities for networking. An integral part of the event is honouring the most successful financial advisors in various categories.

The strong sense of team spirit and dialogue between financial advisors and across all of the companies emphasises the unique approach to teamwork at this family-owned company. 

Deutsche Vermögensberatung (DVAG) has successfully asserted itself over the course of almost 50 years and proven that its business model is strong and adaptable. This was once again evident in 2023. Our financial advisors are reliable partners who guide their clients competently through all market changes – throughout their lives.
Robert Peil  - Board for sales coordination, events, leadership training and vocational training centres

Focus on working together

Featuring innovations from company management and product divisions, informative talks by high-profile guests and an international superstar, the Financial Advisors' Day was the highlight of the 2023 event calendar. Over 13,000 financial advisors came together at Cologne's Lanxess Arena on 14 March to get ready for the opportunities ahead. A special highlight was the award ceremony for 14 new branch managers against a breathtaking backdrop. The grand finale was provided by superstar Robbie Williams, who brought the house down with his hit songs and jokes. 

Our holistic financial advisory approach gives us a real competitive advantage. We focus on continuity and, at the same time, continue to develop. Our focus is always on the individual – the client and the financial advisor. Trustworthy and personalised financial advice is and remains a model for the future!
Marcus Aßmuth  - Board for corporate development, marketing, Deutsche Verrechnungsstelle GmbH and University of Applied Sciences (FHDW)

More network meetings for female entrepreneurs

The year 2023 started with a "Women for Future Regio Day". The successful "Women for Future Germany Special" programme entered a new round in May 2023. Around 800 female financial advisors met at a total of nine professional training centres to exchange ideas. Colleagues from Austria also took part for the first time.

A highlight for participants was the live broadcast keynote speech by the brilliant speaker Daniela Ben Said on the importance of establishing yourself as your own brand and winning people over with your personality. Afterwards, each of the nine locations organised their own workshops with ideas for practice, team building and personal development as well as best practice tips.

Following the successful kick-off events, the programme continued in the form of "Women for Future Regio Days" in the second half of the year. 

As an owner-managed company, DVAG operates from a strong position and relies on its own capital. This makes us crisis-proof and largely independent of the capital market. With our particular business model, we are perfectly positioned for the future.
Lars Knackstedt  - Board for finances, farticipations, real estate and taxes

A strong company

As a family-owned company, Deutsche Vermögensberatung (DVAG) has always focussed on long-term success. Thanks to its forward-looking strategy and management, the company is well positioned for the future. The high level of equity enables strategically important investments, for example in the areas of digitalisation, training and development.

This foresight gives financial advisors a stable basis and, at the same time, a tailwind for their success as entrepreneurs within the company.

The familiy Andreas Pohl

The familiy Reinfried Pohl

The familiy Andreas Pohl

The familiy Reinfried Pohl

Regularly deepening knowledge

Whether it's current market developments or background information on new products: anyone who wants to keep up-to-date in a short space of time can take advantage of online offers like the regular "Coaching Fridays" or special coaching events. 21,000 participants expanded their knowledge here in 2023 – digitally, quickly and flexibly.

The range of topics is as diverse as the programme's guests. Successful financial advisors have their say, as do experienced fund managers and experts on investment and retirement provision. If you want to find out more, start here.

Success through diversity

More important today than ever, and a matter of course at Deutsche Vermögensberatung (DVAG) since its foundation, diversity has always been an active part of company life. Our financial advisors represent over 50 different nationalities. At Deutsche Vermögensberatung (DVAG), a successful career is transparent and possible regardless of origin, age or gender. 

Especially in times of change, shared values and rules are crucial. We support this value-orientated approach with a common Code of Conduct and our compliance guidelines. Everyone works shoulder to shoulder to achieve the same goal.
Dr. Andreas Franken  - Board for legal affairs and human resources

Training and further education sets standards

Quality prevails: Deutsche Vermögensberatung (DVAG) invested over 80 million euros in training and further education in 2023. Among other things, management and specialist training was further developed and the professional training centres in Berlin, Düsseldorf and Hamburg were comprehensively modernised. Whether training is face-to-face or hybrid, Deutsche Vermögensberatung (DVAG)'s professional training centres are an important pillar of the company's own training and development strategy. The extensive training programme includes a variety of e-learning courses, face-to-face seminars and hybrid formats. This allows everyone to adapt the necessary learning workload to their individual schedules.

In addition, the cooperation between Deutsche Vermögensberatung (DVAG) and the University of Applied Science (FHDW) in Marburg set a new record in 2023: a total of 38 students graduated with a Bachelor's degree – the largest cohort to date.

The combination of academic studies and intensive sales-oriented professional training with instructive practical phases sets standards throughout the industry.

Excellent career opportunities again in 2023

Deutsche Vermögensberatung (DVAG) was once again recognised for its outstanding career opportunities. In the multi-stage "Top Employer Germany" test process, the company shone for multiple time in a row, particularly in the areas of employer branding, career opportunities and development opportunities, and was able to further improve on its already excellent results from the previous year.

Deutsche Vermögensberatung (DVAG) also set new standards in the Assekurata career ranking for the 16th time in a row. Here, the market experts rated the career opportunities for financial advisors with the highest possible rating of "excellent". Deutsche Vermögensberatung (DVAG) offers its financial coaches state-of-the-art sales support, reacts with agility to market changes and demonstrates a high degree of digitalisation with continuous technical developments. 

Pioneer in digital sales support

From the very start, Deutsche Vermögensberatung (DVAG) has always been involved in all technical developments with the aim of helping our financial advisors provide their clients with even better personal financial advice.

This also applies to artificial intelligence (AI): time-consuming manual processes are being continuously digitalised so that financial advisors can focus even more on providing personal support to their clients. Many processes have already been successfully digitalised in recent years, from electronic applications to an AI-based assistant to support client communication and a digital advisory tool.

Since 2023, the AI-supported MailHelper has been assisting financial advisors in communication with clients. The company took its first steps into the metaverse by opening its own virtual reality room at its Frankfurt headquarters.

To continue as a future-proof company in these dynamic times, the ability to adapt to change and its pace is essential. Our primary goal is to optimise financial advisors' development. New technologies are a decisive lever for automating manual processes. However, the same still applies to financial advice: people need people!
Christian Glanz  - Board for information technology, operations and administration

Quality of financial advice confirmed by experts

Deutsche Vermögensberatung (DVAG) once again achieved outstanding results in the renowned ServiceRating 2023. For the twelfth time in a row, the family-owned company was awarded the best possible overall rating of "excellent" for its customer service. DVAG scored outstanding marks in all of the areas tested. According to ServiceRating, DVAG continues to focus on holistic and "excellent" service performance, both for clients and for financial advisors.

The IMWF Institute for Management and Economic Research and Focus Money magazine once again named the company the best financial service providers throughout Germany in 2023. Among other things, they examined: which providers were able to offer their clients services and products that convinced and retained their clients. In the "Financial Services Provision" category, Deutsche Vermögensberatung (DVAG) took first place as the only company to receive full marks and thereby set the benchmark.

It is our financial advisors who show citizens how to receive state support for their retirement provision and financial planning. Financial advisors not only provide their clients with tangible financial benefits, they are also indispensable intermediaries between politicians, the state and citizens.
Dr. Helge Lach  - Board for markets and regulations, trade associations and training centre in Marburg (Zentrum für Vermögensberatung – ZVB)

Always at the cutting edge

Whether it's investment, financial investment or savings: the industry is changing, and a broad advisory portfolio is crucial. With strong partners at its side, Deutsche Vermögensberatung (DVAG) is ideally positioned to analyse and exploit the market and its opportunities. Solutions for new investments, fixed-term deposits and precious metals complement the existing range. Advice about private credit and everything property-related is now firmly established as part of the comprehensive financial advice on offer.

Interest rate hedging through building society savings also remains a major advisory topic. This is also reflected in the key figures: here, building society savings and the investment volume rose by 9.6% and 10.4% respectively compared to the previous year. In addition, over seven tonnes of gold and 41 tonnes of silver were brokered, and DVAG/Deutsche Bank acquired its one millionth client.

We are the bank in the client's living room. With our innovative product diversity and strong partnerships, we offer our clients a wide range of financial services.
Steffen Leipold  - Board for banking and investment, foreign countries

Focus on people

Retirement provision is, and remains, a key issue that is individual to each generation. In cooperation with Generali, Deutsche Vermögensberatung (DVAG) launched a new solution in June 2023 aimed specifically at the younger target group. It allows those clients to build up assets for their old age over the years with just a small initial contribution.

The new occupational retirement plans and occupational health insurance also offer retirement solutions that are as individual as the client. 

The risk of financial difficulties in old age is now also becoming a very real threat for the so-called middle-classes, i.e. for large sections of the population. Our financial advisors work with clients to develop individual solutions to prevent this situation.
Markus Knapp  - Board for central sales development, insurances, education and training

Protecting entrepreneurs

From financial protection to financing and leasing –

and all from a single source: in 2023, a new service package was put together for corporate customers that is unique on the market. This new package offers high-performance property insurance cover specifically for small and medium-sized companies.

In addition, solutions provided by Deutsche Verrechnungsstelle GmbH (DV) for liquidity optimisation are now an integral part of the corporate business. 

 

In addition to factoring as an attractive form of growth financing, the commercial financing offering with loans for companies' future investments or property financing via leasing and lease-purchase is also very popular. Traditional receivables management also remains an integral part of the DV offering.

Business report 2023

Further topics

Best opportunities

The dream job: financial advisory

Find out more

Sustainable acting

Bringing responsibility to life

Find out more

Interview with Andreas Pohl

Shaping the future together

Find out more

About cookies

We use cookies on the website to provide you with the best possible experience. You can find more information in our data privacy policy and about us in the imprint.

privacy

1. Controller and data protection officer

Deutsche Vermögensberatung Aktiengesellschaft DVAG
Wilhelm-Leuschner-Strasse 24
60329 Frankfurt am Main, Germany
Phone: 069/2384-0
E-mail: info@dvag.com

You can also contact our data protection officer at the above address, with the addition "Data Protection Officer" or at datenschutz@dvag.com
 

2. General information on data processing and your rights

2.1. Relevant legal bases for data processing

Unless the legal basis is expressly stated in this data protection information, the following legal bases are decisive: Insofar as we obtain your consent for data processing, Article 6 (1) (a) and Article 7 GDPR is the legal basis for data processing. If the processing of the data takes place for the fulfilment of our services and the implementation of contractual measures as well as answering inquiries, Art. 6 para. 1 lit. b GDPR is the legal basis for data processing. If the data processing serves to fulfil a legal obligation, Article 6 (1) (c) GDPR is the legal basis. Examples of this are the fulfilment of retention periods under commercial law or the fulfilment of tax (retention) obligations. If the processing of personal data is necessary to safeguard a legitimate interest of our company or a third party, Article 6 (1) (f) GDPR serves as our legal basis. Legitimate interests are in particular the guarantee of IT security and IT operations, the assertion of legal claims and defence in legal disputes, the creation of user statistics, advertising for own services and products of the companies of the DVAG Group, our investment consultants and our product partners, as well as the market and opinion research by the above, unless direct advertising has been objected to.


2.2. Your rights

You have the right

  • to access pursuant to Article 15 GDPR,
  • to rectification pursuant to Article 16 GDPR,
  • to erasure in accordance with Article 17 GDPR,
  • to restriction of processing in accordance with Art. 18 DSG-VO
  • to portability in accordance with Article 20 GDPR.

The restrictions of §§ 34 and 35 BDSG apply to the rights to access and erasure. In addition, you have a right of complaint pursuant to Art. 77 GDPR to a data protection supervisory authority pursuant to § 19 BDSG.

You can revoke your consent to the processing of personal data at any time with effect for the future.


2.3. Duration of storage

Unless otherwise stated in this data protection notice, personal data will only be stored for as long as is necessary to fulfil the respective purpose or to fulfil our contractual or legal obligations. We are subject to various storage and documentation obligations. These result in particular from the German Commercial Code, the Tax Code, the Money Laundering Act and the Ordinance on Financial Investment Mediation as well as the Insurance Mediation Ordinance. The deletion deadlines specified there can be up to 10 years.


2.4. Transfer of personal data

If we transfer personal data to other persons or companies, this is only done on the basis of your consent, a legal permission, a legal obligation (e.g. to public bodies and institutions such as supervisory authorities or tax authorities) or on the basis of an agreement on order processing in accordance with Art. 28 GDPR. Further categories of recipients can be found in this data protection information (see section 3.).


2.5. Transfer of personal data to third countries

Personal data will only be processed outside the European Economic Area if an adequate level of data protection has been confirmed by the EU Commission in the third country in accordance with Art. 44 et seq. GDPR or if other appropriate guarantees for the protection of personal data are in place.


2.6. Automated individual decision-making

Automated individual decision-making or profiling does not take place within the framework of this website.


3. Further information on data processing

3.1. Cookies

Our website uses cookies. These are small data packets that are stored on the customer's device. In addition to so-called session cookies, which are automatically deleted as soon as you log out or close the browser, so-called permanent cookies are also used, which recognize a returning user. These cookies expire automatically after a fixed period of time.

It is possible at any time to object to the setting of a cookie by appropriate settings in the Internet browser. You can delete cookies that have already been set at any time. If cookies are deactivated, it may not be possible to use all functions of our website to their full extent. The legal basis for the setting of a cookie is the protection of the above-mentioned legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.


3.2. Collection of general data and creation of log data

When you visit our website, general data and information are automatically collected and stored in a log of the server. The following data may be collected:

  • Browser type and version information
  • Information about the user's operating system
  • Information about the user's service provider
  • The Internet Protocol (IP) address of the user or calling system
  • Date and time of access
  • The page from which you came to us (referrer URL)
  • Websites accessed by the user's system via our website

The processing of this data serves to provide our website, to ensure the functionality of our information technology systems and to optimize our website. These data and information, which are collected anonymously, are statistically evaluated by us with the aim of ensuring data protection and data security. The data of the log files are always stored separately from other personal data that may be collected and are not passed on to third parties. The deletion of the data takes place automatically after expiry of the deletion deadline. The legal basis for the temporary processing of the data is the protection of the above-mentioned legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.


3.3. Collection and evaluation of user actions / personalized content

If you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR, we collect your user actions when you visit our website and store them in a pseudonymized usage profile. For this purpose, we use functions of the Salesforce Marketing Cloud, where we also store the pseudonymized profiles. This includes, for example, information about pages accessed on our website, click paths, and other interactions on our website. We use these pseudonymized profiles to offer you personalized content tailored to your product interests and to improve the user experience on our website. You can revoke your consent for data collection and evaluation at any time under "Adapt cookies."


3.4. Contact form and e-mail contact

On our website you will find a contact form and an e-mail address through which you can contact us electronically. If you use one of these channels and contact us, the personal data you transmit to us will be stored automatically. The storage and further processing of this data serves exclusively to process your contact request and for the subsequent contact request with you. A transfer to third parties does not take place in principle. An exception exists if your request relates to an advisor of our company and a transfer of the data is necessary to process your contact request. The data transmitted by you will be deleted after completion of the process, provided that the deletion does not conflict with any contractual or statutory retention periods. In this case, the data subject to retention will be deleted after expiry of the deadline. The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR.


3.5. Newsletter and e-mail advertising

With our newsletters, we inform you about current products and news. To register, it is generally sufficient to provide your e-mail address. Providing additional data is voluntary. If you have registered for one of our newsletters, we use your e-mail address and, if applicable, other data voluntarily provided by you to send the newsletter. If you successfully subscribe to the newsletter, we record the date of your registration, as well as your IP address in case of registration through a website. This storage serves as evidence in case a third party misuses an e-mail address and subscribes to the newsletter without the knowledge of the rightful owner. Data provided by you during registration is processed for the purpose of sending the newsletter in the Salesforce Marketing Cloud and Salesforce Sales Cloud. The legal basis for sending the newsletter is your consent in accordance with Art. 6 para. 1 lit. a GDPR. If consent for advertising similar goods or services of our own is not required, this is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in promoting our products and services, provided this is legally permissible and you have not objected. We also store the data collected during the registration process based on legitimate interests to be able to prove your consent if necessary. You can unsubscribe from the newsletter at any time using the unsubscribe link provided in each newsletter. Alternatively, you can also contact us directly at the postal or e-mail address mentioned above. Upon unsubscribing, we may continue to store the unsubscribed e-mail addresses for up to three years to be able to prove the previously given consent.

To continuously optimize our newsletters and offer you a user-oriented and secure newsletter, we analyze individual user activities based on your consent and our legitimate interests (Art. 6 para. 1 lit. f GDPR) to provide a user-friendly and informative newsletter.

In some cases, we may make the use of free services dependent on your consent to receive the newsletter or other e-mails, e.g., for participation in certain promotions.


3.6. Use of Salesforce Marketing components

Data you provide when visiting our websites, e.g., through contact forms or when registering for our newsletters, is stored in Salesforce Sales Cloud, a platform of salesforce.com Germany GmbH, Erika-Mann-Straße 31, 80636 Munich.

Furthermore, we use the Salesforce Marketing Cloud for sending newsletters, mailings, personalized content on our websites, and campaigns on social networks. We have entered into an agreement for data processing according to Art. 28 GDPR with Salesforce, as well as standard contractual clauses. Salesforce has also established binding corporate rules pursuant to Art. 47 GDPR, which have been verified by European data protection authorities. We have taken measures to ensure that data is primarily processed on servers within the European Union. Further information can be found here: https://www.salesforce.com/de/company/privacy. Despite the measures we have taken, personal data may still be transferred to the parent company of salesforce.com Germany GmbH, salesforce Inc., One Market Street, Suite 300, San Francisco, CA 94105, USA, in certain cases, or processed in other non-EU countries. Salesforce, as a data processor, is bound by the EU Standard Contractual Clauses to ensure an adequate level of data protection and additional security measures.

If you do not wish to receive personalized content on our websites, you can revoke your consent at any time under "Adapt cookies."


3.7. Questions about the dream job

On our website you can answer our "10 questions about your dream job". The data you provide will be transmitted to the respective financial advisor on whose website you answer the 10 questions and, if applicable, also stored by him. It will not be passed on to other groups of persons. Within the scope of the 10 questions, information is collected in particular on your ideas regarding your (future) professional activity as well as contact data (name, e-mail, telephone number if applicable). The data will be used by the respective advisor to contact you, if desired, and, if you are interested, to point out various career paths in connection with the financial advisor profession. The data provided by you will be deleted after the process has been completed, provided that no contractual or legal retention periods prevent the deletion. In this case, the data subject to retention will be deleted after expiry of the deadline. Your rights of objection and deletion remain unaffected. The legal basis is your consent in accordance with Art. 6 Para. 1 lit. a DSGVO.


3.8. Use of Adobe Analytics

On our website we use Adobe Analytics (Omniture) or Adobe Marketing Cloud (hereinafter referred to as "Omniture"), a web analysis service provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Omniture allows us to analyze user behavior and visitor flows. This allows us to create content on demand and also to identify and fix problems faster.

Omniture stores cookies on your system for this purpose. We also use appropriate system settings to ensure that the tracking data sets transmitted to Adobe are anonymized before geolocation. Anonymization is implemented by replacing the last part of the IP address. We have also made server-side settings on the basis of which your IP address is anonymized independently of each other before processing for geolocation and range measurement. Adobe processes the collected data and information exclusively on our behalf. The subject matter is the analysis of user behavior and the creation of anonymous reports or statistics. The data collected, in particular your IP address, will not be merged with other personal data by Adobe or us. We use the information obtained from this to optimize our website. The legal basis for data processing is § 15 para. 3 TMG or Art. 6 para. 1 lit. f GDPR. The legitimate interests are the purposes mentioned above. Adobe's applicable privacy policy can be found at http://www.adobe.com/de/privacy.html.

You can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Omniture from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Omniture can be deleted at any time via an Internet browser or other software programs.

Furthermore, you have the option of objecting to and preventing the collection of data generated by the Adobe cookie relating to the use of this website and the processing of this data by Adobe. To do this, you must press the unsubscribe button under the link https://tools.google.com/dlpage/gaoptout?hl=de, which sets an opt-out cookie. The opt-out cookie set with the objection is stored on your system. If the cookies on your system are deleted after an objection, you must call up the link again and set a new opt-out cookie. With the setting of the opt-out cookie, however, it is possible that the Internet pages of the controller are no longer fully usable for you.


3.9. Use of Google Analytics

Our website uses the analysis tool Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Web analysis includes the collection, collection and evaluation of information about the behavior of visitors to websites. For example, from which page you came to us, which subpages you accessed and how long a subpage was viewed. Cookies are used for this purpose. Cookies are text files that are stored on a computer system via an Internet browser. The information collected by the cookie is transmitted to a server of Google Inc. in the USA. In addition to information on website use, this also includes your IP address. However, we use Google Analytics with the addition "AnonymizeIP". This means that your IP address will be shortened and anonymized by Google if you visit our site within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The transmitted IP address will also not be merged with other Google data. The purpose of data processing is the evaluation of visitor flows and website use by visitors. On our behalf, Google creates online reports for us. We use the information obtained from this to optimize our website. The legal basis for data processing is § 15 para. 3 TMG or Art. 6 para. 1 lit. f GDPR. The legitimate interests are the purposes mentioned above. The applicable data protection conditions and terms of use of Google Analytics can be found under https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.

You can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser and thus permanently object to the setting of cookies. In addition, cookies already set by Google can be deleted at any time via an Internet browser or other software programs.

Furthermore, you have the option of objecting to and preventing the collection of data generated by the cookie relating to the use of this website and the processing of this data by Google. To do this, you need to download and install a browser add-on. You can download it here: https://tools.google.com/dlpage/gaoptout?hl=de. The add-on prevents your data from being collected and processed in the future.


3.10. Information on data processing in the context of online meetings

For online meetings, video conferences or webinars ("Online Meetings"), financial advisors use the tools "Zoom" or "Microsoft Teams".

"Zoom" is a service of Zoom Video Communications Ltd., 55 Almaden Boulevard, 6 th Floor, San Jose, California 95113, USA.

"Microsoft Teams" is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Responsible for the data processing that is directly related to the conduct of online meetings is the financial advisor who invited you to the respective online meeting. If you access the website of Zoom or Microsoft or use the Zoom or Teams app, Zoom or Microsoft are responsible.

When conducting the online meeting, personal data of the participants will also be processed and, if necessary, stored on servers of Zoom or Microsoft, insofar as these are part of the communication process. This includes, in particular, metadata (e.g. IP addresses, device and hardware information), user data (e.g. user name, e-mail address, password), text, audio and video data.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the appropriate and efficient conduct of online meetings.


3.11. Recording obligations pursuant to Section 18a of the Financial Investment Brokerage Ordinance

Our company and the independent financial advisors working for us are obliged in accordance with § 18a Financial Investment Brokerage Ordinance (FinVermV) to record the contents of telephone conversations or other electronic communications for the purpose of preserving evidence as soon as the communication relates to the brokerage of or advice on financial investments. This also applies if the telephone conversation or other electronic communication does not lead to the conclusion of a contract. The records are automatically deleted after expiry of the statutory retention period. Telephone recording is voluntary. You can object to the phone recording. A telephone investment brokerage or investment advice are then excluded. Within our company, only those departments have access to the records that need them to fulfil the processing purpose. We only pass on the records to other places if we are legally obliged to do so or if this serves the purpose of legal defence. The legal bases for processing are Art. 6 para. 1 lit. c GDPR and § 18a FinVermV.


3.12. Personalized offers

From time to time, your advisor may provide you with personalized offers that they believe will fit your interests and needs. For this purpose, your advisor processes your personal data on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in order to send you corresponding information and offers by post or – if you have consented – by e-mail. For this purpose, your advisor uses your contact details (name, address, e-mail address) as well as other information that you have provided to him or us (e.g. information on product interest). Of course, you can object to this advertising use of your data at any time with effect for the future or revoke your consent. Your objection or revocation can be made directly to the respective advisor or by e-mail to datenschutz@dvag.com . You can complete personalized offers online. Only you have access to the offer. If you decide to conclude a contract, we may collect and process further personal data (e.g. name, address, data on insured risk, payment data) within the framework of the respective service or application dialogues. The purpose of data processing is the brokerage of insurance and financial products of our product partners, the preparation of applications and the fulfilment of the associated pre-contractual measures. The legal basis for this is Art. 6 para. 1 lit. b and f GDPR. Data will only be passed on to the product partner with whom you wish to conclude the contract. Further information on data processing by us and our advisors in the brokerage of insurance and financial products can also be found at www.datenschutz.dvag. Information on data processing by product partners can be found in the data protection information of the application of the respective product partner. In order for our advisors to be able to support you with personalized offers and to make our offer even more interesting for you, we collect usage data from the online area of our personalized offers on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) and, if necessary, on the basis of your consent (Art. 6 para. 1 lit. a GDPR).


4. Integration of third-party services and content (social plugins, etc.)

Some of our websites use third-party services and content. In particular, so-called "social plugins", videos or fonts. This is done on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) in the provision and distribution of our content, the analysis, optimization and operation of our website. Our websites may therefore include the services and content of the following third-party providers:

  • Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (controller responsible for the processing of personal data if a data subject lives outside the USA or Canada, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
  • Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA
  • YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066
  • XING AG, Gänsemarkt 43 – 20354 Hamburg – Germany
  • Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA
  • Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103
  • LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA (for data protection matters outside the US: LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland)

If a website uses social plugins, we use the "Shariff" solution to protect your data. Social plugins are thus only integrated on our website as graphics. This means that there is no direct link to the website of the plugin provider. If you click on one of the graphics, you will be forwarded directly to the respective provider. Only then will your data be transmitted to the provider. If you do not click on the graphic, no data will be exchanged with the providers of the integrated social plugins. Further information on the use of your data can be found in the respective terms of use and data protection notices of the respective providers. Information and notes on the Shariff solution we use can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

Further data protection information and information on the social plugins and third-party services we use:


4.1. Data protection information for Facebook components

Some of our websites use social plugins and components of the social network Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you use Facebook plugins, your web browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and in this respect no knowledge of the data collected by Facebook. However, Facebook can learn by calling the plugin that you have visited our website with your IP address. Especially if you are logged in to Facebook with your Facebook profile. By clicking on the Facebook "Like" button, you can also link content from our website to your Facebook profile, which allows Facebook to assign your visit to our website. The same applies to other Facebook plugins that we use.

An overview of all Facebook plugins can be found at https://developers.facebook.com/docs/plugins/?locale=en_US. Facebook's privacy policy can be found at https://www.facebook.com/about/privacy/. On this page you will find further information about the collection, processing and use of personal data by Facebook and which setting options Facebook offers to protect your personal data.


4.2. Data protection information for YouTube Videos

Videos from the Internet video portal YouTube are embedded on some of our websites. These videos are provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (YouTube). YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

When you visit a website that contains a YouTube component or when you play an embedded video, your web browser establishes a direct connection to YouTube's servers. The content is transmitted directly from YouTube to your browser or downloaded and played. We have no influence on the amount of data that YouTube collects and therefore no knowledge of the data collected by YouTube. However, YouTube may learn by viewing the video that you have visited our website with your IP address. Especially if you are logged in to YouTube with your YouTube profile. More detailed information on data protection and the use of your data by YouTube can be found at https://www.google.com/intl/en/policies/privacy/.


4.3. Data protection information for Instagram components

 Some of our websites use plugins of the social network Instagram, e.g. the Insta button. These components are provided and operated by Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA (Instagram).

If you use Instagram plugins, such as the Insta button, your web browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that Instagram collects with the help of this plugin and in this respect no knowledge of the data collected by Instagram. However, Instagram may learn by calling up the plugin that you have visited our website with your IP address. Especially if you are logged in to Instagram with your Instagram profile. By clicking on the Insta button, you can also link content from our website to your Instagram profile, which allows Instagram to assign your visit to our website. More detailed information about the Insta button and other plugins of the provider and the use of your data by Instagram can be found at https://www.instagram.com/about/legal/privacy and https://help.instagram.com/155833707900388.


4.4. Data protection information for LinkedIn Plugins

Some of our websites use the LinkedIn plugin of the social network LinkedIn. This component is provided and operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA (LinkedIn). For privacy matters outside the United States, LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible.

If you use the LinkedIn button, your web browser establishes a direct connection to the LinkedIn servers. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that LinkedIn collects with the help of this plugin and thus no knowledge of the data collected by LinkedIn. However, LinkedIn may learn by calling up the plugin that you have visited our website with your IP address. Especially if you are logged in to LinkedIn with your LinkedIn profile. By clicking on the LinkedIn button, you can also link content from our website to your LinkedIn profile, which allows LinkedIn to assign your visit to our website. More detailed information about the LinkedIn button and other plugins of the provider and the use of your data by LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy and https://www.linkedin.com/legal/cookie-policy.


4.5. Data protection information for Twitter Components

Some of our websites use plugins and components of the microblogging service Twitter. These components are provided and operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (Twitter).

If you use the Twitter button or Twitter components, your web browser establishes a direct connection to Twitter's servers. The content of the plugin or component is transmitted by Twitter directly to your browser and integrated into the website. We therefore have no influence on the amount of data that Twitter collects with the help of this plugin and thus no knowledge of the data collected by Twitter. However, Twitter may learn by calling up the plugin that you have visited our website with your IP address. Especially if you are logged in to Twitter with your Twitter profile. By clicking on the Twitter button, you can also link content from our website to your Twitter profile or transmit data and information to Twitter or other Twitter users, which allows Twitter and other Twitter users to assign your visit to our website. More detailed information about the LinkedIn button and other plugins of the provider and the use of your data by LinkedIn can be found at https://twitter.com/privacy?lang=en and https://about.twitter.com/en/resources/buttons.


4.6. Data protection information for Xing-Share-Button

Some of our websites use the share button of the social network Xing. This component is provided and operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany (Xing).

If you use the share button, your web browser establishes a direct connection to the Xing servers. The content of the plugin or component is transmitted by Xing directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that Xing collects with the help of this plugin and thus also no knowledge of the data collected by Xing. However, Xing can learn by calling the plugin that you have visited our website with your IP address. Especially if you are logged in to Xing with your Xing profile. By clicking on the Xing button, you can also link content from our website to your Xing profile or transmit data and information to Xing, which allows Xing to assign your visit to our website. More detailed information about the Xing button and other plugins of the provider and the use of your data by LinkedIn can be found at https://www.xing.com/privacy and https://www.xing.com/app/share?op=data_protection.


4.7. Data protection information for Google Maps

Some of our websites use the map service "Google Maps" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (Google). Google Maps is a service for displaying interactive maps. We use the Google Maps API to visually display and integrate geographical information on individual websites, e.g. to display financial advisors in your vicinity. If you use Google Maps, data will also be transmitted to Google and processed by Google, e.g. your IP address and other usage data. This data may also be transferred to Google LLC servers in the USA. Insofar as legally required, we obtain your consent in accordance with Art. 6 Para. 1 lit. a DSGVO before using Google Maps. Otherwise, the data processing is based on our legitimate interests according to Art. 6 para. 1 lit. f DSGVO.

Further information about data processing by Google can be found here: https://www.google.com/policies/privacy/.


5. Changes

We reserve the right to change this data protection declaration for the future.

imprint

Chairman of the Supervisory Board
Hans-Theo Franken

Chairman
Andreas Pohl

Sales tax identification number according to § 27a sales tax law
DE114139839

Deutsche Vermögensberatung
Aktiengesellschaft · DVAG
Wilhelm-Leuschner-Strasse 24
60329 Frankfurt am Main, Germany
Phone: 069 23 84-0
Fax: 069 23 84-185
www.dvag.de
E-mail: info@dvag.com

In the insurance sector as a tied agent according to § 34d Abs. 7 GewO (Gewerbeordnung) it exclusively acts as an intermediary for Generali Deutschland Lebensversicherung, Generali Deutschland Versicherung, Generali Deutschland Krankenversicherung, Generali Pensionskasse, ADVOCARD Rechtsschutzversicherung.

Conciliation committee
Verein Versicherungsombudsmann e. V. , Postfach 080632, 10006 Berlin
Investigator Private Health and Long-Term Care Insurance, P.O. Box 060222, 10052 Berlin
www.versicherungsombudsmann.de, www.pkv-ombudsmann.de

In the investment sector as a financial investment broker pursuant to § 34f Abs. 1 Nr. 1 GewO acting as an intermediary for: DWS Investment GmbH, DWS Investment S.A., Generali Investments Deutschland, Allianz Global Investors, Allianz Global Investors Luxembourg, SEB Investment, DWS Grundbesitz GmbH.

Permit and supervisory authority according to § 34c and § 34i GewO
Stadt Frankfurt am Main
Ordnungsamt
Kleyerstrasse 86
60326 Frankfurt am Main, Germany
www.ordnungsamt.frankfurt.de

Permit and supervisory authority according to § 34f GewO
IHK Frankfurt am Main
Börsenplatz 4
60313 Frankfurt am Main, Germany
www.frankfurt-main.ihk.de

Joint registry for § 34d GewO and § 34f GewO and § 34i GewO
Deutsche Industrie- und Handelskammer (DIHK)
Breite Straße 29
10178 Berlin, Germany
Phone: 0180 600585-0
(20 cents/call)
www.vermittlerregister.info
Registration number according to § 34d GewO: D-LYYB-BSPX5-17
Registration number according to § 34f GewO: D-F-125-93J4-60
Registration number according to § 34i GewO: D-W-125-ZDTB-79

Please send suggestions for the design or questions about the content of these websites to: digitale-medien@dvag.com

Published by the Digital Media Division, Frankfurt am Main.

© Deutsche Vermögensberatung Aktiengesellschaft · DVAG, Frankfurt am Main.
All rights reserved.

Legal Notice
The content and structure of the websites of Deutsche Vermögensberatung Aktiengesellschaft DVAG are protected by copyright. The reproduction of information or data, in particular the use of texts, parts of texts or images, requires the prior consent of Deutsche Vermögensberatung Aktiengesellschaft DVAG.

Information according to § 36 Abs. 1 Verbraucherstreitbeilegungsgesetz (VSBG): Deutsche Vermögensberatung Aktiengesellschaft DVAG does not participate in arbitration proceedings according to VSBG and is not obliged to do so.

Settings
Accept all

Cookie settings

Below, you can customize your consent preferences for each tracking technology that helps us achieve the features and activities described below. For more information about this, please check the data privacy policy. You can review and change your selection at any time.

Required

DVAG Consent Management

This application stores your consent or refusal to the services listed here. This service is necessary to apply your decision consistently without having to ask you again every time you visit the page.

Comfort

Adobe Analytics

Adobe Analytics collects information about website usage. No personal data, such as name, address, or email address, is transferred to Adobe Analytics. This service helps to optimize our offers for you. A detailed overview of the cookies and data stored can be found here.

Adobe Target

This service is used to optimize and customize content on this website based on your interests. A detailed overview of the cookies and data stored can be found here.

Facebook & Instagram (Meta)

Facebook/Instagram tracking stores a cookie in your browser. This enables Facebook/Instagram to track your browsing behavior and interests and use them for Facebook/Instagram marketing purposes, such as serving personalized ads on Facebook/Instagram. For more information about how your data is used, please see here.

Google Maps

This service is used to map all location-based content and ensure interaction with it.

Salesforce

This service is used to optimize and customize content on this website based on your interests. A detailed overview of the cookies and data stored can be found here.

YouTube

YouTube Tracking stores cookies and additional information in your browser memory. This enables YouTube to track your browsing behavior and interests and use them for YouTube's marketing purposes, such as playing personalized ads on YouTube. You can find more information about the use of your data here.
Save
Accept all