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Autonomy and flexibility in the spotlight

The dream job: financial advisory

Financial expertise, strategic thinking and strong client focus. At Deutsche Vermögensberatung (DVAG), you get the support and team spirit that are essential for business success.

Financial advice on an equal footing

Helping other people and offering customised solutions for all concerns. This is made possible by the company's award-winning holistic financial advisory approach business model.

Financial advisors can be creative in their profession, and develop customised, individual plans for their clients' every situation and goal, without being bound by sales guidelines. The focus in the client relationship is always on holistic and long-term financial advice that takes place on an equal footing. 

I support my clients in all areas of life, from birth, education, career changes, marriage, financial investments and the realisation of their property aspirations, etc. These life circumstances have individual influences on financial circumstances. I am particularly keen to make women aware of their current pension situation and develop a plan to protect them from poverty in old age.
Melanie Sigl  - Formerly a Bank Clerk, Financial Advisor since 2018

Freedom and flexibility: the advantages of self-employment

Who wouldn't want a career that is fulfilling and takes place in a varied and inspiring working environment? After all, almost everyone spends a significant part of their day at work. This makes it all the more important that your job fulfils your own ideas and goals. This is another reason why more and more people are opting for a career as a financial advisor. Self-employment allows the flexibility and freedom advisors want. If you are your own boss, you decide when and how much you work. It's the perfect set-up for parents too. 

Women and financial coaching are the ideal match for me. I ended up here by making career change after the army and after working in retail and haven't regretted it once. I would like to encourage women in particular to get to know the profession of being a financial advisor better. In my opinion, what is on offer here fits in perfectly with what most women want and are aiming for.
Christina Schubert  - Former member of the German Armed Forces, Financial Advisor since 2019

Successful new work

The world of work is changing. And so is people's relationship to their work. Employees' expectations today are more diverse than ever. This is where the family-owned company offers unique opportunities. 

What I particularly like about my job as a financial advisor is the good work-life balance. I can attend a private appointment in the morning without any complicated organisation and then provide client advice outside normal business hours. Being self-employed allows me to structure my work so that it suits me and not the other way round.
Hanna Horsch  - Regional Branch Manager, Financial Advisor since 2018
Independence and freedom mean a lot to me. What I love about the job is that I can organise my life the way I want to. The family-owned company is not just something we say here, but is lived from the top down.
Joris Fellhauer  - Financial Advisor since 2004

Diversity and transparency are our guiding principles

Only performance counts: success is based on personal commitment and dedication – regardless of origin, age or gender, the focus is on people and their achievements.

The diversity of our financial advisors is a decisive factor in our success, as it enables us to cater to the diverse needs of our clients in a customised way. Diversity and equal career opportunities for all are an integral part of the corporate culture. Women are often still under-represented in the financial sector, but times are changing. More and more opportunities are opening up for them in the company. Last year, women accounted for over 30% of the increase in financial advisors at DVAG, a positive ratio compared to the rest of the industry.

Diversity is a top priority at Deutsche Vermögensberatung (DVAG). The same career opportunities are available to everyone here. We are a large community and working together is our top priority. Performance pays off – that motivates me every day in my work.
Emre Bükrücü   - Financial Advisor since 2018
I appreciate the unique perspectives that arise from the diverse development opportunities at DVAG. The comprehensive training programme enables me to constantly learn new things and to personaly grow in a strong community. That motivates me every day.
Mustafa Zabalawi  - Financial Advisor since 2021

Transparent career system

Success is also linked to the unique career system, which is based on appreciation and recognition. The ongoing dialogue between colleagues, managers and the company management promotes this success. Within the framework of the career system, outstanding performance is consistently rewarded and financial advisors receive well-deserved appreciation. Successful financial advisors can regularly take part in training events.

This culture of recognition not only creates a motivating working environment, but also strengthens the sense of togetherness within the team. Over the past three years, over 90 financial advisors have reached the highest stage in their career – an impressive accomplishment.

The career system is simply incredibly fair. If you achieve the figures and the turnover and have the partners, you are promoted, regardless of whether you are young or old, a career-changer or from the sector. I was looking for a career system like this.
Steffen Ziser  - Financial Advisor since 2007
Motivation and the ability to work in a team are very important at Deutsche Vermögensberatung (DVAG). You always have to try to solve all challenges as a team. Having such a great team at my side – I can't imagine anything better.
Kevin Steuke  - Financial Advisor since 2015

Strong together

Contrary to market trends, DVAG has been seeing sustained and sustainable growth for years. Here, success can only be achieved together. Everyone is included here, even though they work independently. Team spirit and community are important values and everyone is supported accordingly. Numerous specialist events offer the right setting for staff to meet and share ideas. The events create space for experienced financial advisors to pass on their recipes for success and for young professionals to contribute their ideas and take on responsibilities. This creates a supportive community in which professional success goes hand in hand with personal growth.

Exchanges and progress: We are shaping the future together at the conferences in our training facilities in Portugal, Austria and Germany.

Many of our financial advisors meet regularly at the get-together in Pannonia (Austria).

Our training facility VILA VITA Parc in Portugal offers a stimulating experience and promotes intensive exchanges and relaxation.

Ideas, feedback and learning: Shared conversations are particularly important to our community.

VILA VITA Pannonia, in Austria’s Burgenland, offers a wealth of opportunity for conferences, events, leisure and sports across 200 hectares of natural landscape.

Anyone visiting our facilities benefits on a professional and a personal level.

The atmosphere at our joint meetings is always relaxed and informal.

Exchanges and progress: We are shaping the future together at the conferences in our training facilities in Portugal, Austria and Germany.

Many of our financial advisors meet regularly at the get-together in Pannonia (Austria).

Our training facility VILA VITA Parc in Portugal offers a stimulating experience and promotes intensive exchanges and relaxation.

Ideas, feedback and learning: Shared conversations are particularly important to our community.

VILA VITA Pannonia, in Austria’s Burgenland, offers a wealth of opportunity for conferences, events, leisure and sports across 200 hectares of natural landscape.

Anyone visiting our facilities benefits on a professional and a personal level.

The atmosphere at our joint meetings is always relaxed and informal.

Excellent training and development for outstanding careers 

Thanks to practice instead of boring theory, first-class qualifications form the ideal basis for advising clients individually and to a high standard. For this reason, the family-owned company invests over 80 million euros annually in training and further education opportunities. This is because specialist training forms the foundation on which to build expertise and deliver customised financial planning.

This is why the company relies on customised, individual training measures in order to obtain important qualifications in the financial sector, such as the property loan broker diploma or financial advice certification in accordance with § 34f. The company's commitment goes far beyond professional expertise. Targeted training and coaching programmes are used to promote professional and personal skills. In this way, we fulfil the requirement for all-round training.

 

 

Training centre in Marburg (Dr. Reinfried Pohl Zentrum für Vermögensberatung – ZVB)

Training centre in Berlin

Libarary of Fachhochschule der Wirtschaft (FHDW) in Marburg

Training centre in Marburg (Dr. Reinfried Pohl Zentrum für Vermögensberatung – ZVB)

Training centre in Berlin

Libarary of Fachhochschule der Wirtschaft (FHDW) in Marburg

In a dynamic professional field like holistic financial advisory services, the quality of the educational institutions and the effectiveness of the learning environment are extremely important. Knowledge management sets industry-wide benchmarks here.

DVAG has been collaborating successfully with the university FHDW since 2008. As part of the dual Bachelor's degree programme (Bachelor of Arts, Bachelor of Science), students receive practical training for complex tasks in financial services provision, supported by experienced financial coaches. The knowledge they acquire is applied directly to client advisory services to ensure the best possible mix of theory and practice.

A part-time Master's programme (Master of Arts) is also offered for young managers. The company's own training facilities in Germany, Austria and Portugal form the mainstay as central communication and training centres. In Germany alone, 11 professional training centres offer state-of-the-art infrastructure for more knowledge and greater exchange. 

The combination of theory and practice during my degree programme was simply perfect. Applying what I learnt directly in discussions with my clients contributed a lot to my development and my success. The training at Deutsche Vermögensberatung (DVAG) is first-class.
Hanna Hegmann  - student enrolled in the part-time Master of Arts programme, Financial Advisor since 2020

Mastering self-employment: support on the path to independence

At Deutsche Vermögensberatung (DVAG), you are more than a financial advisor, you are a self-employed entrepreneur. Appointments with the tax office, authorisations and discussions with authorities are important issues right from the start. That is why DVAG supports every newcomer with its expertise and helps them on the path to self-employment.

With comprehensive IT support, marketing support, customised further training offerings and clear solutions for regulatory issues, there is plenty of room for entrepreneurial growth. Flexibility is one of the great advantages of the profession, so it is all the more important to have strong support for every administrative task. The supportive partnership enables everyone to start their own business with confidence.

I couldn't imagine a life as an employee in my professional career. But this freedom also means responsibility. The be-all and end-all of self-employment is entrepreneurial thinking and action at all times. What makes DVAG so attractive is that you can always play an active role in the company.
Thomas Grüter  - Formerly a Tax Officer, Financial Advisor since 1987

Flexible entry into self-employment

Staff turnover and the "war for talent" are now common terms in the world of work. The opportunities to reinvent yourself professionally are becoming increasingly diverse, and many are taking the step of changing careers more easily and quickly. Whether you are changing career, an industry expert or just starting out, the opportunities at Deutsche Vermögensberatung (DVAG) are varied.

It's easy to find out whether a career as a financial advisor is right for you by trying it as a sideline. It is possible to try your hand at entrepreneurship without any obligation or investment.

The customised training and further education system enable you to start quickly. A career as individual as life itself.

In my previous profession service was also a top priority. My goal has always been to help people. At DVAG I am convinced that we can help everyone individually with their financial questions and concerns. I want to serve as a role model for my team. We are needed everywhere!"
Boris Dölle  - Formerly a Restaurant Specialist and Chef, Financial Advisor since 1996

Top marks

First class-awards for the family-owned company

Top employer for the 14th time

Service Rating: excellent customer service

Officially a top company, with a peerless working environment

With satisfied customers to "Germany's customer champions"

Excellent career conditions
More about our awards

Business report 2023

Further topics

The year in brief

Our facts & figures

Find out more

Sustainable acting

Bringing responsibility to life

Find out more

Interview with Andreas Pohl

Shaping the future together

Find out more

About cookies

We use cookies on the website to provide you with the best possible experience. You can find more information in our data privacy policy and about us in the imprint.

privacy

1. Controller and data protection officer

Deutsche Vermögensberatung Aktiengesellschaft DVAG
Wilhelm-Leuschner-Strasse 24
60329 Frankfurt am Main, Germany
Phone: 069/2384-0
E-mail: info@dvag.com

You can also contact our data protection officer at the above address, with the addition "Data Protection Officer" or at datenschutz@dvag.com
 

2. General information on data processing and your rights

2.1. Relevant legal bases for data processing

Unless the legal basis is expressly stated in this data protection information, the following legal bases are decisive: Insofar as we obtain your consent for data processing, Article 6 (1) (a) and Article 7 GDPR is the legal basis for data processing. If the processing of the data takes place for the fulfilment of our services and the implementation of contractual measures as well as answering inquiries, Art. 6 para. 1 lit. b GDPR is the legal basis for data processing. If the data processing serves to fulfil a legal obligation, Article 6 (1) (c) GDPR is the legal basis. Examples of this are the fulfilment of retention periods under commercial law or the fulfilment of tax (retention) obligations. If the processing of personal data is necessary to safeguard a legitimate interest of our company or a third party, Article 6 (1) (f) GDPR serves as our legal basis. Legitimate interests are in particular the guarantee of IT security and IT operations, the assertion of legal claims and defence in legal disputes, the creation of user statistics, advertising for own services and products of the companies of the DVAG Group, our investment consultants and our product partners, as well as the market and opinion research by the above, unless direct advertising has been objected to.


2.2. Your rights

You have the right

  • to access pursuant to Article 15 GDPR,
  • to rectification pursuant to Article 16 GDPR,
  • to erasure in accordance with Article 17 GDPR,
  • to restriction of processing in accordance with Art. 18 DSG-VO
  • to portability in accordance with Article 20 GDPR.

The restrictions of §§ 34 and 35 BDSG apply to the rights to access and erasure. In addition, you have a right of complaint pursuant to Art. 77 GDPR to a data protection supervisory authority pursuant to § 19 BDSG.

You can revoke your consent to the processing of personal data at any time with effect for the future.


2.3. Duration of storage

Unless otherwise stated in this data protection notice, personal data will only be stored for as long as is necessary to fulfil the respective purpose or to fulfil our contractual or legal obligations. We are subject to various storage and documentation obligations. These result in particular from the German Commercial Code, the Tax Code, the Money Laundering Act and the Ordinance on Financial Investment Mediation as well as the Insurance Mediation Ordinance. The deletion deadlines specified there can be up to 10 years.


2.4. Transfer of personal data

If we transfer personal data to other persons or companies, this is only done on the basis of your consent, a legal permission, a legal obligation (e.g. to public bodies and institutions such as supervisory authorities or tax authorities) or on the basis of an agreement on order processing in accordance with Art. 28 GDPR. Further categories of recipients can be found in this data protection information (see section 3.).


2.5. Transfer of personal data to third countries

Personal data will only be processed outside the European Economic Area if an adequate level of data protection has been confirmed by the EU Commission in the third country in accordance with Art. 44 et seq. GDPR or if other appropriate guarantees for the protection of personal data are in place.


2.6. Automated individual decision-making

Automated individual decision-making or profiling does not take place within the framework of this website.


3. Further information on data processing

3.1. Cookies

Our website uses cookies. These are small data packets that are stored on the customer's device. In addition to so-called session cookies, which are automatically deleted as soon as you log out or close the browser, so-called permanent cookies are also used, which recognize a returning user. These cookies expire automatically after a fixed period of time.

It is possible at any time to object to the setting of a cookie by appropriate settings in the Internet browser. You can delete cookies that have already been set at any time. If cookies are deactivated, it may not be possible to use all functions of our website to their full extent. The legal basis for the setting of a cookie is the protection of the above-mentioned legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.


3.2. Collection of general data and creation of log data

When you visit our website, general data and information are automatically collected and stored in a log of the server. The following data may be collected:

  • Browser type and version information
  • Information about the user's operating system
  • Information about the user's service provider
  • The Internet Protocol (IP) address of the user or calling system
  • Date and time of access
  • The page from which you came to us (referrer URL)
  • Websites accessed by the user's system via our website

The processing of this data serves to provide our website, to ensure the functionality of our information technology systems and to optimize our website. These data and information, which are collected anonymously, are statistically evaluated by us with the aim of ensuring data protection and data security. The data of the log files are always stored separately from other personal data that may be collected and are not passed on to third parties. The deletion of the data takes place automatically after expiry of the deletion deadline. The legal basis for the temporary processing of the data is the protection of the above-mentioned legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.


3.3. Collection and evaluation of user actions / personalized content

If you have given us your consent in accordance with Art. 6 para. 1 lit. a GDPR, we collect your user actions when you visit our website and store them in a pseudonymized usage profile. For this purpose, we use functions of the Salesforce Marketing Cloud, where we also store the pseudonymized profiles. This includes, for example, information about pages accessed on our website, click paths, and other interactions on our website. We use these pseudonymized profiles to offer you personalized content tailored to your product interests and to improve the user experience on our website. You can revoke your consent for data collection and evaluation at any time under "Adapt cookies."


3.4. Contact form and e-mail contact

On our website you will find a contact form and an e-mail address through which you can contact us electronically. If you use one of these channels and contact us, the personal data you transmit to us will be stored automatically. The storage and further processing of this data serves exclusively to process your contact request and for the subsequent contact request with you. A transfer to third parties does not take place in principle. An exception exists if your request relates to an advisor of our company and a transfer of the data is necessary to process your contact request. The data transmitted by you will be deleted after completion of the process, provided that the deletion does not conflict with any contractual or statutory retention periods. In this case, the data subject to retention will be deleted after expiry of the deadline. The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR.


3.5. Newsletter and e-mail advertising

With our newsletters, we inform you about current products and news. To register, it is generally sufficient to provide your e-mail address. Providing additional data is voluntary. If you have registered for one of our newsletters, we use your e-mail address and, if applicable, other data voluntarily provided by you to send the newsletter. If you successfully subscribe to the newsletter, we record the date of your registration, as well as your IP address in case of registration through a website. This storage serves as evidence in case a third party misuses an e-mail address and subscribes to the newsletter without the knowledge of the rightful owner. Data provided by you during registration is processed for the purpose of sending the newsletter in the Salesforce Marketing Cloud and Salesforce Sales Cloud. The legal basis for sending the newsletter is your consent in accordance with Art. 6 para. 1 lit. a GDPR. If consent for advertising similar goods or services of our own is not required, this is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in promoting our products and services, provided this is legally permissible and you have not objected. We also store the data collected during the registration process based on legitimate interests to be able to prove your consent if necessary. You can unsubscribe from the newsletter at any time using the unsubscribe link provided in each newsletter. Alternatively, you can also contact us directly at the postal or e-mail address mentioned above. Upon unsubscribing, we may continue to store the unsubscribed e-mail addresses for up to three years to be able to prove the previously given consent.

To continuously optimize our newsletters and offer you a user-oriented and secure newsletter, we analyze individual user activities based on your consent and our legitimate interests (Art. 6 para. 1 lit. f GDPR) to provide a user-friendly and informative newsletter.

In some cases, we may make the use of free services dependent on your consent to receive the newsletter or other e-mails, e.g., for participation in certain promotions.


3.6. Use of Salesforce Marketing components

Data you provide when visiting our websites, e.g., through contact forms or when registering for our newsletters, is stored in Salesforce Sales Cloud, a platform of salesforce.com Germany GmbH, Erika-Mann-Straße 31, 80636 Munich.

Furthermore, we use the Salesforce Marketing Cloud for sending newsletters, mailings, personalized content on our websites, and campaigns on social networks. We have entered into an agreement for data processing according to Art. 28 GDPR with Salesforce, as well as standard contractual clauses. Salesforce has also established binding corporate rules pursuant to Art. 47 GDPR, which have been verified by European data protection authorities. We have taken measures to ensure that data is primarily processed on servers within the European Union. Further information can be found here: https://www.salesforce.com/de/company/privacy. Despite the measures we have taken, personal data may still be transferred to the parent company of salesforce.com Germany GmbH, salesforce Inc., One Market Street, Suite 300, San Francisco, CA 94105, USA, in certain cases, or processed in other non-EU countries. Salesforce, as a data processor, is bound by the EU Standard Contractual Clauses to ensure an adequate level of data protection and additional security measures.

If you do not wish to receive personalized content on our websites, you can revoke your consent at any time under "Adapt cookies."


3.7. Questions about the dream job

On our website you can answer our "10 questions about your dream job". The data you provide will be transmitted to the respective financial advisor on whose website you answer the 10 questions and, if applicable, also stored by him. It will not be passed on to other groups of persons. Within the scope of the 10 questions, information is collected in particular on your ideas regarding your (future) professional activity as well as contact data (name, e-mail, telephone number if applicable). The data will be used by the respective advisor to contact you, if desired, and, if you are interested, to point out various career paths in connection with the financial advisor profession. The data provided by you will be deleted after the process has been completed, provided that no contractual or legal retention periods prevent the deletion. In this case, the data subject to retention will be deleted after expiry of the deadline. Your rights of objection and deletion remain unaffected. The legal basis is your consent in accordance with Art. 6 Para. 1 lit. a DSGVO.


3.8. Use of Adobe Analytics

On our website we use Adobe Analytics (Omniture) or Adobe Marketing Cloud (hereinafter referred to as "Omniture"), a web analysis service provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Omniture allows us to analyze user behavior and visitor flows. This allows us to create content on demand and also to identify and fix problems faster.

Omniture stores cookies on your system for this purpose. We also use appropriate system settings to ensure that the tracking data sets transmitted to Adobe are anonymized before geolocation. Anonymization is implemented by replacing the last part of the IP address. We have also made server-side settings on the basis of which your IP address is anonymized independently of each other before processing for geolocation and range measurement. Adobe processes the collected data and information exclusively on our behalf. The subject matter is the analysis of user behavior and the creation of anonymous reports or statistics. The data collected, in particular your IP address, will not be merged with other personal data by Adobe or us. We use the information obtained from this to optimize our website. The legal basis for data processing is § 15 para. 3 TMG or Art. 6 para. 1 lit. f GDPR. The legitimate interests are the purposes mentioned above. Adobe's applicable privacy policy can be found at http://www.adobe.com/de/privacy.html.

You can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Omniture from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Omniture can be deleted at any time via an Internet browser or other software programs.

Furthermore, you have the option of objecting to and preventing the collection of data generated by the Adobe cookie relating to the use of this website and the processing of this data by Adobe. To do this, you must press the unsubscribe button under the link https://tools.google.com/dlpage/gaoptout?hl=de, which sets an opt-out cookie. The opt-out cookie set with the objection is stored on your system. If the cookies on your system are deleted after an objection, you must call up the link again and set a new opt-out cookie. With the setting of the opt-out cookie, however, it is possible that the Internet pages of the controller are no longer fully usable for you.


3.9. Use of Google Analytics

Our website uses the analysis tool Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Web analysis includes the collection, collection and evaluation of information about the behavior of visitors to websites. For example, from which page you came to us, which subpages you accessed and how long a subpage was viewed. Cookies are used for this purpose. Cookies are text files that are stored on a computer system via an Internet browser. The information collected by the cookie is transmitted to a server of Google Inc. in the USA. In addition to information on website use, this also includes your IP address. However, we use Google Analytics with the addition "AnonymizeIP". This means that your IP address will be shortened and anonymized by Google if you visit our site within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The transmitted IP address will also not be merged with other Google data. The purpose of data processing is the evaluation of visitor flows and website use by visitors. On our behalf, Google creates online reports for us. We use the information obtained from this to optimize our website. The legal basis for data processing is § 15 para. 3 TMG or Art. 6 para. 1 lit. f GDPR. The legitimate interests are the purposes mentioned above. The applicable data protection conditions and terms of use of Google Analytics can be found under https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.

You can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser and thus permanently object to the setting of cookies. In addition, cookies already set by Google can be deleted at any time via an Internet browser or other software programs.

Furthermore, you have the option of objecting to and preventing the collection of data generated by the cookie relating to the use of this website and the processing of this data by Google. To do this, you need to download and install a browser add-on. You can download it here: https://tools.google.com/dlpage/gaoptout?hl=de. The add-on prevents your data from being collected and processed in the future.


3.10. Information on data processing in the context of online meetings

For online meetings, video conferences or webinars ("Online Meetings"), financial advisors use the tools "Zoom" or "Microsoft Teams".

"Zoom" is a service of Zoom Video Communications Ltd., 55 Almaden Boulevard, 6 th Floor, San Jose, California 95113, USA.

"Microsoft Teams" is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Responsible for the data processing that is directly related to the conduct of online meetings is the financial advisor who invited you to the respective online meeting. If you access the website of Zoom or Microsoft or use the Zoom or Teams app, Zoom or Microsoft are responsible.

When conducting the online meeting, personal data of the participants will also be processed and, if necessary, stored on servers of Zoom or Microsoft, insofar as these are part of the communication process. This includes, in particular, metadata (e.g. IP addresses, device and hardware information), user data (e.g. user name, e-mail address, password), text, audio and video data.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the appropriate and efficient conduct of online meetings.


3.11. Recording obligations pursuant to Section 18a of the Financial Investment Brokerage Ordinance

Our company and the independent financial advisors working for us are obliged in accordance with § 18a Financial Investment Brokerage Ordinance (FinVermV) to record the contents of telephone conversations or other electronic communications for the purpose of preserving evidence as soon as the communication relates to the brokerage of or advice on financial investments. This also applies if the telephone conversation or other electronic communication does not lead to the conclusion of a contract. The records are automatically deleted after expiry of the statutory retention period. Telephone recording is voluntary. You can object to the phone recording. A telephone investment brokerage or investment advice are then excluded. Within our company, only those departments have access to the records that need them to fulfil the processing purpose. We only pass on the records to other places if we are legally obliged to do so or if this serves the purpose of legal defence. The legal bases for processing are Art. 6 para. 1 lit. c GDPR and § 18a FinVermV.


3.12. Personalized offers

From time to time, your advisor may provide you with personalized offers that they believe will fit your interests and needs. For this purpose, your advisor processes your personal data on the basis of legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in order to send you corresponding information and offers by post or – if you have consented – by e-mail. For this purpose, your advisor uses your contact details (name, address, e-mail address) as well as other information that you have provided to him or us (e.g. information on product interest). Of course, you can object to this advertising use of your data at any time with effect for the future or revoke your consent. Your objection or revocation can be made directly to the respective advisor or by e-mail to datenschutz@dvag.com . You can complete personalized offers online. Only you have access to the offer. If you decide to conclude a contract, we may collect and process further personal data (e.g. name, address, data on insured risk, payment data) within the framework of the respective service or application dialogues. The purpose of data processing is the brokerage of insurance and financial products of our product partners, the preparation of applications and the fulfilment of the associated pre-contractual measures. The legal basis for this is Art. 6 para. 1 lit. b and f GDPR. Data will only be passed on to the product partner with whom you wish to conclude the contract. Further information on data processing by us and our advisors in the brokerage of insurance and financial products can also be found at www.datenschutz.dvag. Information on data processing by product partners can be found in the data protection information of the application of the respective product partner. In order for our advisors to be able to support you with personalized offers and to make our offer even more interesting for you, we collect usage data from the online area of our personalized offers on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) and, if necessary, on the basis of your consent (Art. 6 para. 1 lit. a GDPR).


4. Integration of third-party services and content (social plugins, etc.)

Some of our websites use third-party services and content. In particular, so-called "social plugins", videos or fonts. This is done on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) in the provision and distribution of our content, the analysis, optimization and operation of our website. Our websites may therefore include the services and content of the following third-party providers:

  • Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (controller responsible for the processing of personal data if a data subject lives outside the USA or Canada, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
  • Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA
  • YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066
  • XING AG, Gänsemarkt 43 – 20354 Hamburg – Germany
  • Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA
  • Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103
  • LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA (for data protection matters outside the US: LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland)

If a website uses social plugins, we use the "Shariff" solution to protect your data. Social plugins are thus only integrated on our website as graphics. This means that there is no direct link to the website of the plugin provider. If you click on one of the graphics, you will be forwarded directly to the respective provider. Only then will your data be transmitted to the provider. If you do not click on the graphic, no data will be exchanged with the providers of the integrated social plugins. Further information on the use of your data can be found in the respective terms of use and data protection notices of the respective providers. Information and notes on the Shariff solution we use can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

Further data protection information and information on the social plugins and third-party services we use:


4.1. Data protection information for Facebook components

Some of our websites use social plugins and components of the social network Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you use Facebook plugins, your web browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and in this respect no knowledge of the data collected by Facebook. However, Facebook can learn by calling the plugin that you have visited our website with your IP address. Especially if you are logged in to Facebook with your Facebook profile. By clicking on the Facebook "Like" button, you can also link content from our website to your Facebook profile, which allows Facebook to assign your visit to our website. The same applies to other Facebook plugins that we use.

An overview of all Facebook plugins can be found at https://developers.facebook.com/docs/plugins/?locale=en_US. Facebook's privacy policy can be found at https://www.facebook.com/about/privacy/. On this page you will find further information about the collection, processing and use of personal data by Facebook and which setting options Facebook offers to protect your personal data.


4.2. Data protection information for YouTube Videos

Videos from the Internet video portal YouTube are embedded on some of our websites. These videos are provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (YouTube). YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

When you visit a website that contains a YouTube component or when you play an embedded video, your web browser establishes a direct connection to YouTube's servers. The content is transmitted directly from YouTube to your browser or downloaded and played. We have no influence on the amount of data that YouTube collects and therefore no knowledge of the data collected by YouTube. However, YouTube may learn by viewing the video that you have visited our website with your IP address. Especially if you are logged in to YouTube with your YouTube profile. More detailed information on data protection and the use of your data by YouTube can be found at https://www.google.com/intl/en/policies/privacy/.


4.3. Data protection information for Instagram components

 Some of our websites use plugins of the social network Instagram, e.g. the Insta button. These components are provided and operated by Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA (Instagram).

If you use Instagram plugins, such as the Insta button, your web browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that Instagram collects with the help of this plugin and in this respect no knowledge of the data collected by Instagram. However, Instagram may learn by calling up the plugin that you have visited our website with your IP address. Especially if you are logged in to Instagram with your Instagram profile. By clicking on the Insta button, you can also link content from our website to your Instagram profile, which allows Instagram to assign your visit to our website. More detailed information about the Insta button and other plugins of the provider and the use of your data by Instagram can be found at https://www.instagram.com/about/legal/privacy and https://help.instagram.com/155833707900388.


4.4. Data protection information for LinkedIn Plugins

Some of our websites use the LinkedIn plugin of the social network LinkedIn. This component is provided and operated by LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA (LinkedIn). For privacy matters outside the United States, LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible.

If you use the LinkedIn button, your web browser establishes a direct connection to the LinkedIn servers. The content of the plugin is transmitted by LinkedIn directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that LinkedIn collects with the help of this plugin and thus no knowledge of the data collected by LinkedIn. However, LinkedIn may learn by calling up the plugin that you have visited our website with your IP address. Especially if you are logged in to LinkedIn with your LinkedIn profile. By clicking on the LinkedIn button, you can also link content from our website to your LinkedIn profile, which allows LinkedIn to assign your visit to our website. More detailed information about the LinkedIn button and other plugins of the provider and the use of your data by LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy and https://www.linkedin.com/legal/cookie-policy.


4.5. Data protection information for Twitter Components

Some of our websites use plugins and components of the microblogging service Twitter. These components are provided and operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (Twitter).

If you use the Twitter button or Twitter components, your web browser establishes a direct connection to Twitter's servers. The content of the plugin or component is transmitted by Twitter directly to your browser and integrated into the website. We therefore have no influence on the amount of data that Twitter collects with the help of this plugin and thus no knowledge of the data collected by Twitter. However, Twitter may learn by calling up the plugin that you have visited our website with your IP address. Especially if you are logged in to Twitter with your Twitter profile. By clicking on the Twitter button, you can also link content from our website to your Twitter profile or transmit data and information to Twitter or other Twitter users, which allows Twitter and other Twitter users to assign your visit to our website. More detailed information about the LinkedIn button and other plugins of the provider and the use of your data by LinkedIn can be found at https://twitter.com/privacy?lang=en and https://about.twitter.com/en/resources/buttons.


4.6. Data protection information for Xing-Share-Button

Some of our websites use the share button of the social network Xing. This component is provided and operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany (Xing).

If you use the share button, your web browser establishes a direct connection to the Xing servers. The content of the plugin or component is transmitted by Xing directly to your browser and integrated into the website. We therefore have no influence on the scope of the data that Xing collects with the help of this plugin and thus also no knowledge of the data collected by Xing. However, Xing can learn by calling the plugin that you have visited our website with your IP address. Especially if you are logged in to Xing with your Xing profile. By clicking on the Xing button, you can also link content from our website to your Xing profile or transmit data and information to Xing, which allows Xing to assign your visit to our website. More detailed information about the Xing button and other plugins of the provider and the use of your data by LinkedIn can be found at https://www.xing.com/privacy and https://www.xing.com/app/share?op=data_protection.


4.7. Data protection information for Google Maps

Some of our websites use the map service "Google Maps" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (Google). Google Maps is a service for displaying interactive maps. We use the Google Maps API to visually display and integrate geographical information on individual websites, e.g. to display financial advisors in your vicinity. If you use Google Maps, data will also be transmitted to Google and processed by Google, e.g. your IP address and other usage data. This data may also be transferred to Google LLC servers in the USA. Insofar as legally required, we obtain your consent in accordance with Art. 6 Para. 1 lit. a DSGVO before using Google Maps. Otherwise, the data processing is based on our legitimate interests according to Art. 6 para. 1 lit. f DSGVO.

Further information about data processing by Google can be found here: https://www.google.com/policies/privacy/.


5. Changes

We reserve the right to change this data protection declaration for the future.

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Chairman of the Supervisory Board
Hans-Theo Franken

Chairman
Andreas Pohl

Sales tax identification number according to § 27a sales tax law
DE114139839

Deutsche Vermögensberatung
Aktiengesellschaft · DVAG
Wilhelm-Leuschner-Strasse 24
60329 Frankfurt am Main, Germany
Phone: 069 23 84-0
Fax: 069 23 84-185
www.dvag.de
E-mail: info@dvag.com

In the insurance sector as a tied agent according to § 34d Abs. 7 GewO (Gewerbeordnung) it exclusively acts as an intermediary for Generali Deutschland Lebensversicherung, Generali Deutschland Versicherung, Generali Deutschland Krankenversicherung, Generali Pensionskasse, ADVOCARD Rechtsschutzversicherung.

Conciliation committee
Verein Versicherungsombudsmann e. V. , Postfach 080632, 10006 Berlin
Investigator Private Health and Long-Term Care Insurance, P.O. Box 060222, 10052 Berlin
www.versicherungsombudsmann.de, www.pkv-ombudsmann.de

In the investment sector as a financial investment broker pursuant to § 34f Abs. 1 Nr. 1 GewO acting as an intermediary for: DWS Investment GmbH, DWS Investment S.A., Generali Investments Deutschland, Allianz Global Investors, Allianz Global Investors Luxembourg, SEB Investment, DWS Grundbesitz GmbH.

Permit and supervisory authority according to § 34c and § 34i GewO
Stadt Frankfurt am Main
Ordnungsamt
Kleyerstrasse 86
60326 Frankfurt am Main, Germany
www.ordnungsamt.frankfurt.de

Permit and supervisory authority according to § 34f GewO
IHK Frankfurt am Main
Börsenplatz 4
60313 Frankfurt am Main, Germany
www.frankfurt-main.ihk.de

Joint registry for § 34d GewO and § 34f GewO and § 34i GewO
Deutsche Industrie- und Handelskammer (DIHK)
Breite Straße 29
10178 Berlin, Germany
Phone: 0180 600585-0
(20 cents/call)
www.vermittlerregister.info
Registration number according to § 34d GewO: D-LYYB-BSPX5-17
Registration number according to § 34f GewO: D-F-125-93J4-60
Registration number according to § 34i GewO: D-W-125-ZDTB-79

Please send suggestions for the design or questions about the content of these websites to: digitale-medien@dvag.com

Published by the Digital Media Division, Frankfurt am Main.

© Deutsche Vermögensberatung Aktiengesellschaft · DVAG, Frankfurt am Main.
All rights reserved.

Legal Notice
The content and structure of the websites of Deutsche Vermögensberatung Aktiengesellschaft DVAG are protected by copyright. The reproduction of information or data, in particular the use of texts, parts of texts or images, requires the prior consent of Deutsche Vermögensberatung Aktiengesellschaft DVAG.

Information according to § 36 Abs. 1 Verbraucherstreitbeilegungsgesetz (VSBG): Deutsche Vermögensberatung Aktiengesellschaft DVAG does not participate in arbitration proceedings according to VSBG and is not obliged to do so.

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